Privacy Policy

This Privacy Policy governs the manner in which explains the privacy rules applicable to all information collected or submitted when you access, install or use MIX VPN services.

Please read the following Privacy Policy carefully to understand our practices regarding your information and how MIX VPN services will use it.

By continuing to use MIX VPN services, you acknowledge that you have read, understood and accepted the information described in this Privacy Policy. If any User does not agree with this Privacy Policy in general or any part of it, such User should not access or use the MIX VPN services.

Our top priority is the security of customer data.. We process only minimal user data – only as much as is absolutely necessary to maintain our services. All definitions and terms used in this Privacy Policy are defined in our Terms of Use. By visiting the MIX VPN app, by submitting your personal data to MIX VPN, also by accessing, installing and/or using MIX VPN services you confirm that you have read and agree to be bound by this Privacy Policy and that you enter into a legally binding relationship with LLC GUAVA BRAVO TECHNOLOGY, a Georgia company (hereinafter, “MIX VPN”, “we” or “us”). The data controller of your personal data, as described in this Privacy Policy, is LLC GUAVA BRAVO TECHNOLOGY, email: [email protected]) If you disagree with the rules of this Privacy Policy, please do not use MIX VPN services. If you have any questions about this Privacy Policy or your privacy, please contact us by email at  [email protected].

Processing of your data

MIX VPN processes user data only to a very limited extent, only to the extent absolutely necessary to provide MIX VPN services, process payments for MIX VPN services and operate the MIX VPN website and mobile applications.

Personal data is processed by MIX VPN automatically and manually. Unless expressly noted otherwise, MIX VPN nor a designated subsidiary in your country shall act as the responsible personal data controller for any data processed. MIX VPN uses third-party data processors only for processing of payment data, emailing services, marketing and basic website and app analytics. MIX VPN guarantees a strict no-logs policy for MIX VPN services, meaning that activities conducted using MIX VPN services are provided by automated technical processes and are not monitored, recorded, logged, stored or passed to any third-party.

Data Collected

If you choose to create a user account, you must provide the following basic information:

Email address.

We ask for your email address as part of your registration. That ensures that we can communicate with you when we have any announcements to make, service updates to advise, or errors to report. A valid email address is also needed to retrieve lost passwords and to establish a VPN connection.

Payment data.

In addition to the conventional payment methods,such as credit card, our payment processing partners process basic billing information for payment processing and refund requests. You must maintain this information is current, truthful, complete, and accurate. You warrant that you are authorized to provide such information. You authorize us to verify your information at any time. If it is found to be untrue, inaccurate, not current, or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to MIX VPN services. In order to maintain the VPN service, MIX VPN also processes limited technical information, which sometimes may be considered personal data. This information is used for improving the functionality and usability of our app and MIX VPN services. If you decide not to provide this limited information, we may not be able to provide you with the full scope of MIX VPN services. Said information may also include:

Server load information.

We monitor all server performance in order to recommend the most suitable servers to our customers.

Targeted Advertising

We may partner with third party advertising networks that collect unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, and pixel tags on MIX VPN websites, apps, emails and on third party websites and emails. They use this information to provide you with advertisements that are customers to your preferences, including for companies that are not affiliated with us. You may see these advertisements on MIX VPN app and third party apps and websites, across different devices you use. We may use this process to help us manage and improve the effectiveness of our marketing efforts. If you would like to learn more about the third party advertisers that may be aware of the fact you use our apps, and to understand your opt-out choices, please visit the website of the National Advertising Initiative. Please note this does not opt you out of being served advertising. You will still receive generic ads.

Please understand that MIX VPN does not control these third party cookies, and you should check the privacy policies of third party advertising networks to see whether and how they use cookies.

Personal data of underage persons

Persons younger than 18 shall not use MIX VPN services and provide any personal data to us without the supervision of parents or guardians. Based on the above, it is presumed that any person using MIX VPN services and supplying personal data to us is at least 18 years of age. If a person younger than 18 years of age or a person supplying wrongful data become known to MIX VPN, such person and all their data may be immediately and without any notice withdrawn by suspending their access to MIX VPN services.

Grounds for data processing

Your personal data is processed for the purpose of providing you the best MIX VPN service under the legal basis of performance of the contract between you and MIX VPN, as provided in our Terms of Service. MIX VPN may process your personal data (email address) for direct marketing purposes in the following cases: when we obtain your consent to such processing (the legal basis for processing, in this case, is your consent) or when applicable law permits us to contact you without a separate consent (under the legal basis of a legitimate interest).

MIX VPN may share your data with third-parties and partners as outlined in this policy.

Sharing Your Personal Data

We will not share your personal data with any third-parties except as expressed in this Privacy Policy.

Your personal data protection rights

You may request us to inform you about the personal data that we have collected about you, to request any changes or correction of inaccurate information, to object to certain processing of personal data (e.g. for marketing purposes), to provide you with a copy of your personal data in a structured, commonly used and machine-readable format, to transmit (if technically feasible) your personal data to another controller, or to erase your personal data. You also may request to restrict the processing of your personal data (if required by a law in your jurisdiction such as the General Data Protection Regulation (the “GDPR”)), the California Consumer Privacy Act (CCPA) or others.

Please note that we do not log users’ browsing history, traffic information, or IP addresses used to access the internet via our services. This means that we are not able to link shared IP addresses of VPN services to an individual user or otherwise individual users. Therefore, even if we were to receive a rightfully served request, it might be impossible for us to identify a specific person or provide any identifying information related to that person. In cases where, following an appropriate legal process, we are obligated to comply with a request and we are able to identify a specific person, we will provide the limited data we process as per our Privacy Policy given it falls within the scope of the request. Contact information for government authorities:  [email protected] .

In cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to the processing of your personal data by contacting [email protected]

If you disagree with your data processing by MIX VPN, you are free not to use the MIX VPN Service, and to discontinue using it at any time. You may request us to discontinue processing of your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of MIX VPN services (e.g., final settlement, or deleting all personal data based), or finalizing MIX VPN’s legal relationship with you (e.g. accounting, invoicing, processing refunds). Due to technical reasons (such as backup copies of the databases) your personal data may be finally deleted only within 60 days or longer if it is mandated by statutory requirements. If you wish to use MIX VPN services again, you will have to accept and agree to this Privacy Policy a new.

Opt-out

Opt-out If you wish to unsubscribe from our communication, you can opt out at any time by clicking the “unsubscribe” link at the bottom of each email or contacting us at [email protected].

You can control the use of cookies at the individual browser level on your device. To disable cookies, follow your browser’s instructions on how to block or clear cookies.

If you do not agree with the processing of your personal data by MIX VPN, please do not use our Services, Apps and Websites. You can request us to discontinue processing your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of the Services (e.g., final settlement or deleting all personal data based on your email address), or finalizing other MIX VPN’s legal relationship with you (e.g., record keeping, accounting, processing refunds).

Please note that we or our third-party service providers may be obliged to retain your certain personal data as required by law.

To raise any other questions, concerns, or complaints about our privacy practices or about our processing of your personal data, please contact us as provided on our website.

Term for storing personal data

MIX VPN stores limited personal data for the whole period during which MIX VPN services are used and for no longer than necessary and in no case more than 2 years after last use of the app and/or the services. You may contact [email protected] at any time and request that you be provided with a detailed list of the personal data that has been collected for you. If requests to see said personal data are made more than once per three month period and the minimum amount as required under the GDPR, CCPA or other statute, then we can refuse or charge you a reasonable fee for compliance. In complying with the foregoing, we may request proof of your identity. We will take no longer than 30 days, the maximum amount of time allowed under the GDPR to provide this data to you. We never collect any biometric data (as defined in the GDPR), under any circumstances.

Other Terms

This Privacy Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability, as indicated below. We ask all users to ensure that they are familiar with the most current wording of the Privacy Policy. The amendment of the Privacy Policy may be communicated to you by sending an email and/or by publishing the updated Privacy Policy on the MIX VPN app. Please consider reviewing the Privacy Policy each time you use MIX VPN services. Updates of the Privacy Policy come into force as of the moment when they are published.You may not assign or transfer your rights or obligations under this Privacy Policy to any third-party. Please contact us by email at [email protected] if you have any questions about our Privacy Policy or you want to enforce any of your rights related to your privacy.

Terms of Use

THESE TERMS OF USE GOVERN USING OF PLAY.GOOGLE.COM BY USING MIX VPN SERVICES USER ACCEPTS THESE TERMS OF USE IN FULL AND WITH NO EXCEPTIONS AND AGREE TO COMPLY WITH THEM. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING THIS SITE OR USING ANY PART OF THE SITE OR ANY CONTENT OR SERVICES ON THE APPLICATION, YOU AGREE TO BECOME BOUND BY THESE TERMS AND CONDITIONS. IF USER DISAGREES WITH ANY OF THE FOLLOWING TERMS AND CONDITIONS, ONE SHOULD REFRAIN FROM USING THE APPLICATION.

The Software

MIX VPN is a full VPN app service installed on your device. It allows you to proxy your Internet traffic through different countries so you can appear to look like you are browsing from those countries.

Service

MIX VPN service provides the following modes of operation:

- Free mode with VPN functionality and blocking unwanted ads: the user has the opportunity to use a limited list of servers with a basic data transfer bandwidth. - Free trial period with VPN functionality and blocking unwanted ads, after which there is an automatic transition to a paid subscription: during this period, the user can use all available servers with the highest possible data transfer rate. - Paid mode: the user has the right to immediately select the paid terms of using the service, while he is provided with full functionality without restrictions.

Privacy

We value your privacy and take efforts to protect it. Please see our POLICY to know more about our data collection and usage practices. Use of the Services Services are provided to you free of charge in our standard format. Use of the Services Services are provided to you free of charge in our standard format.

You may not use the Services if you are under the age of 18 or if you are not the owner or approved administrator of the device on which you are installing the Software or otherwise using the Services.

We reserve the right, in our sole discretion, to change, modify, add or remove any terms and conditions of this Agreement or any part thereof at any time, including without limitation the availability of any Features. Your continued use of the Service following any revision of the Services or this Agreement constitutes your full and irrevocable acceptance of any and all such changes. If you do not agree to be bound by the amended Agreement, you may not use or access (or continue to use or access) the Services.

Limited License

During the Term, we hereby grant you a personal, non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable and limited license to access and use the Services and install a copy of the Software on your personal device. This limited license is for your personal and non-commercial use only. Any commercial use of the Services or Software, including but not limited to any use by an individual on behalf of a company or legal entity, shall be considered a violation of this Agreement. If you wish to use the Services (or any part of them) for commercial purposes, you must enter into an agreement with us in advance.

The Software is licensed to you, not sold. Except as expressly provided in this Agreement or in any of the Services, you may not: (a) copy, modify or distribute the Services or any part of them; (b) sell, loan, rent, assign, export, sublicense or otherwise transfer the Software or Services; (c) modify, translate, reverse engineer, create derivative works based on the Software or Services, or otherwise attempt to discover any source code, protocol or process used in or in connection with the Software or Services; (d) alter, remove or obscure any copyright, trademark or other notices associated with the Services or the Software; (e) interfere with or disrupt your use of other Services or any network connected to the Services; (f) use the Services or Software by itself or in combination with any other products to infringe the rights of any third party, including, without limitation, the intellectual property rights of a third party, for any invasion of users' privacy, or to track, store, transmit or record personal information about any other user of the Services or Software; (g) otherwise violate applicable law, including but not limited to copyright and trademark laws, and applicable communications rules and regulations. Any such prohibited use will immediately and automatically terminate your license to use the Software and Services, without prejudice to any other remedies available to us at law or in equity.

Prohibited Conduct

As a user of MIX VPN, you agree to never engage in the following actions using our services:

• Using our service to participate in any type of criminal activity, including identity theft, hacking, or fraud.
• Transmitting viruses, worms, trojans, spyware, or malware using our service.
• Sharing copyrighted files without proper authorization.
• Harassing, blackmailing, or threatening others.
• Using our service to launch DDoS attacks on individuals, websites, computers, or networks.
• Attacking, hacking, or running scans on other computers or networks from our service.
• Sending unsolicited data in any form, such as email SPAM, hate mail, mass marketing emails, unsolicited SMS and IM messages, etc.
• Downloading, uploading, or distributing child pornography.
• Attacking our resources or servers.
• Using our service for phishing.
• Using our service for the purposes of terrorism.
• Using a credit card that does not belong to you to pay for our service.

Proprietary Rights

The Software, Site and Features, including any versions, patches, fixes, modifications, enhancements and/or updates, related materials, services and any copies you are permitted to make under this Agreement, are owned by us or our licensors and are protected by law about intellectual property. property laws, including copyright laws and treaties. You acknowledge that all right, title and interest in and to the Software, the Site and features and related intellectual property rights (including without limitation any patents (whether registered or pending), copyrights, trade secrets, designs or trademarks) endorsed or embodied in or affixed to or linked to or associated with the Software, the Site and features are and will remain the sole property of us or our licensors. This Agreement does not convey to you any interest in the Software, the Site or Features or any Services, but only a limited, revocable right to use in accordance with the terms of this Agreement. Nothing in this Agreement shall constitute a waiver of our intellectual property rights under any law. Nothing in this Agreement shall constitute a waiver of our intellectual property rights under any law. The MIX VPN logos and trademarks are our trademarks and no right, license or interest in any such trademarks is granted under this Agreement. We respect the intellectual property of others and ask you to do the same. It is important (and a condition of this Agreement) that you comply with all copyright laws and other provisions in connection with any content agreement to which you may be a party through the Services.

Automatic Software Updates and Upgrades

The Software is automatically updated or upgraded at our discretion and without any action on your part. The updates and upgrades may include error corrections, bug fixes, updates, upgrades, software compatibility components, security updates and new features or functionalities. The updates or upgrades will be deemed part of the Software, and will be subjected to the terms of this Agreement, unless the updates or upgrades are expressly provided subject to a separate agreement. We reserve the right to change, modify or alter the Software or the Services, or any portion of them (including their names, title, logo or design) and/or to completely cease providing the Services in our sole discretion.

Third Party Websites and Content

The Services may contain links to other web sites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, video, audio, information, mobile applications, “plug-ins”, offers and other content or items which belong to or originate from third parties (“Third Party Applications or Content”). Such Third Party Sites and Third Party Applications or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Services or any Third Party Applications or Content posted on, available through or installed from the Services, including without limitation the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of the Third Party Sites or the Third Party Applications or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications or Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third Party Sites or to use or install any Third Party Applications or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data collection practices of any Third Party Site to which you navigate from the Services or which relate to any applications you use or install from the Third Party Site.

Warranty Disclaimers

THE SOFTWARE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTY OF ANY KIND (INCLUDING SUPPORT OR OTHER SERVICES BY US OR OUR LICENSORES).YOU AGREE THAT YOUR USE OF THE SERVICES AND SOFTWARE SHALL BE AT YOUR SOLE RISK AND RESPONSIBILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE OR SERVICES: (A) WILL BE ERROR OR DEFECT FREE OR OTHERWISE FREE FROM ANY INTERRUPTIONS OR OTHER FAILURES; (B) WILL MEET YOUR REQUIREMENTS; OR (C) THAT ANY ERROR WILL BE IMMEDIATELY FIXED; WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT (INCLUDING ANY USER CONTENT) OR TO ANY THIRD PARTY SITES OR APPLICATIONS OR CONTENT OR ANY PORTION OR COMPONENT OF EITHER AND ASSUME NO LIABILITY OR RESPONSIBILITY AND DISCLAIM ALL WARRANTIES FOR ANY (I) PROBLEMS OR AVAILABILITY OF INTERNET CONNECTIONS (II) ERRORS, MISTAKES, OR INACCURACIES IN CONTENT OR SERVICES, (III) PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES OR TO ANY THIRD PARTY SITE, (IV) ANY UNAUTHORIZED ACCESS TO YOUR DEVICE OR USE OF OUR SECURE SERVERS OR ANY AND ALL PERSONAL INFORMATION OR FINANCIAL INFORMATION STORED THEREIN, (V) ANY INTERRUPTION OR CESSATION OF TRANSMISSION REGARDING THE SERVICES, (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER MALICIOUS CODE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, (VII) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, OR (VIII) ANY USER CONTENT. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO ANY TRANSACTION OR OTHER ENGAGEMENT WITH SUCH ADVERTISING OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. YOU ASSUME ALL RISK AS TO THE QUALITY, FUNCTION, AND PERFORMANCE OF THE SERVICES, AND TO ALL TRANSACTIONS YOU UNDERTAKE ON THROUGH THE SERVICES.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL PLAY.GOOGLE.COM BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM ANY UNSUCCESSFUL COURT ACTION OR LEGAL DISPUTE, LOST DATA, LOST BUSINESS, LOST REVENUES, OR LOSS OF ANTICIPATED PROFITS OR ANY OTHER PECUNIARY OR NON-PECUNIARY LOSS OR DAMAGE OF ANY NATURE WHATSOEVER) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THAT RESULT FROM USER’S USE OF OR USER’S INABILITY TO USE THE SERVICE OR PLAY.GOOGLE.COM SOFTWARE, EVEN IF MIX VPN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You hereby agree to indemnify, defend and hold us, our subsidiaries, parent corporation and affiliates, partners, sponsors and all of their respective officers, directors, owners, employees, agents, attorneys, licensors, representatives, licensees, and suppliers (collectively, “Parties”), harmless from and against any and all liabilities, losses, expenses, damages, and costs (including reasonable attorneys’ fees), incurred by any of the Parties in connection with any claim arising out of your use of the Site or Services, any use or alleged use of your account or your password by any person, whether or not authorized by you, your violation or breach of this Agreement or your violation of the rights of any other person or entity.

Termination

This Agreement becomes effective upon the earlier of your access to the Services or installation of the Software until terminated by either you or us (the “Term”). You may terminate your relationship with us at any time by completely uninstalling the Software. Your failure to comply with the terms and conditions of this Agreement or any other agreement you have with us will terminate your license and this Agreement. Upon termination of this Agreement the license granted to you shall automatically expire and you shall discontinue all further use of the Software and Services. We have the right to take any of the following actions in our sole discretion at any time without any prior notice to you:

• Restrict, deactivate, suspend, or terminate your access to the Services, including deleting your accounts and all related information and files contained in your account;
• Refuse, move, or remove any material that is available on or through the Services;
• Establish additional general practices and limits concerning use of the Services.

We may take any of the above actions for any reason, as determined by us in our sole discretion, including, but not be limited to, (a) your breach or violation of this Agreement, (b) requests by law enforcement authority or other governmental agency, (c) a request by you, (d) discontinuance or material modification to the Services (or any part thereof), and (e) unexpected technical or security issues or problems. You agree that we will not be liable to you or any third party for taking any of these actions.

Compliance with Law & Export Control

The Software is intended for use only in compliance with applicable laws and you undertake to use it in accordance with all such applicable laws. Without derogating from the foregoing and from any other terms herein, you agree to comply with all applicable export laws and restrictions and regulations and agree that you will not export, or allow the export or re-export of the Software in violation of any such restrictions, laws or regulations. You agree to the foregoing and represent and warrant that you are not located in, under the control of, or a national or resident of any restricted country under Georgia or other applicable law.

Contact us:

For any question you may contact us at: [email protected] . Copyright 2024 LLC GUAVA BRAVO TECHNOLIGY All rights reserved. Use of the Services constitutes acceptance of LLC GUAVA BRAVO TECHNOLIGY Terms of Use and Privacy Notice